Executive Overview for ISO 9001:2008
Senior Managers, Executives and others concerned with managing organizations which are implementing ISO 9001:2008 or considering implementation.
This one-day event provides senior managers with a clear understanding of the commitment required, the resources involved and their personal responsibilities in making the management system a success.
Process-mapping a Management System for ISO 9001:2008
Managers and other staff about to start implementing a management system based on ISO 9001:2008, or those who have made a start and are struggling!
Two days of study of the standard and what it means, how to identify the processes requiring to be documented and how to do that in an effective and efficient manner.
Several pro-forma process documents are provided for those processes which can be easily replicated from one organization to another, and clear simple direction is provided for how to identify the necessary information and document those processes whichh are unique to your organization.
Process-based Internal Auditing for ISO 9001:2008
Anyone responsible for the performance of internal audits on a management system based on ISO 9001:2008.
Anyone wishing to become an internal auditor for an ISO 9001:2008 management system.
Anyone currently doing internal audits on a system based on ISO 900X:1994 but who will shortly have to audit a system transitioned to ISO 9001:2008.
Auditor/Lead Auditor Training
Management representatives responsible for looking after their Registration audits and surveillance audits.
Personnel responsible for performing audits on suppliers using ISO 9001:2008 as a baseline.
Personnel performing inter-divisional audits within a corporate environment operating an ISO 9001:2008 management system.