Process-based Internal Auditing for ISO 9001:2008

A three-day program which provides training in the skills of auditing quality management systems based upon the ISO 9001:2008 International Standard and which conforms with the guidance in ISO 19011:2002. When the program is conducted in-house, The Victoria Group offers an additional day of live audit which provides the students with the benefit of hands-on experience.

Quality & Quality Management Systems

  • The Standard, Accreditation & Certification
  • The ISO Family
  • UKAS, the NACB and ANAB
  • The concept of 'scope' in the context of a QMS
  • Interpretation of the Standard
  • Documentation
Quality System Audit
  • Preparation and Planning
  • Process Flow of an Audit
  • Auditor Preparation
  • Auditor Requirements
  • Auditor Do's and Don'ts
  • Audit Planning Data
  • Planning Matrix
  • Audit Trails
  • Schedules
  • Operational Analysis
  • Flow Charting
  • Checklists
  • Notification
Auditing for Conformity
  • The Activities of the Conformity Audit
  • Objective Evidence
  • Using the Planning Matrix to track findings
  • Interviewing Techniques
  • Evaluation, Follow-up and Close Out and management review
  • Written Test if requested by client.

    Please Call for Schedule Information

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