Executive Overview for ISO 9001:2008

This one-day training program for management explains the purpose, structure and operational nature of an ISO 9000 based management system. The program also demonstrates how the principles and practices outlined within the ISO 9000 Standards integrate with Total Quality concepts, enhance the operability of such activities as MRP, and drive a process of continuous business performance improvement.

Course Outline

INTRODUCTIONS

WHY MANAGE QUALITY?

  • Definition of a quality system
  • Ten steps to quality management
  • Making the system visible:
    • Management
    • Product
    • Process
ISO 9000
STRUCTURE OF THE STANDARD, ACCREDITATION, & CERTIFICATION
  • National accreditation
  • Company certification
    • What it is
    • How it works
THE REGISTRATION PROCESS

UNDERSTANDING THE STANDARD

A detailed review of ISO 9001 exploring the content and intent of the Standard in practical business terms using an interactive series of workshops and tutorials.

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